Kefi Home Healthcare is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information.
We may collect the following types of personal information:
● Name, address, phone number, and email address
● Medical history and health-related information
● Payment and billing details
● Emergency contact information
We collect information through:
● Direct interactions (phone, email, or in-person consultations)
● Online forms and appointment bookings
● Medical reports and referrals from healthcare professionals
We use the collected information to:
● Provide personalized home healthcare services
● Schedule and manage appointments
● Process payments and issue invoices
● Communicate service updates and medical advice
● Ensure compliance with legal and regulatory requirements
We do not sell, rent, or trade personal information. However, we may share information:
● With authorized medical professionals involved in patient care
● With third-party service providers assisting with billing and operations
● As required by law, court order, or regulatory authorities
We implement appropriate security measures to protect personal information from unauthorized access, loss, or misuse. However, no online transmission or electronic storage is 100% secure.
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Clients have the right to:
● Access their personal information
● Request corrections to inaccurate data
● Withdraw consent for data processing (subject to legal obligations)
● Request deletion of personal data (where applicable)
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Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites
Kefi Home Healthcare reserves the right to update this Privacy Policy. Changes will be communicated via our website or direct notifications.